General

TERMINATION OF AGREEMENT
Either party may elect to terminate this Agreement at any time, by providing thirty (30) days written advance notice to the other party of the intent to terminate this Agreement.

The Client has the right to terminate this Agreement if, C3 Media fails to complete their services by any deadline that has been submitted and agreed upon in writing. If agreement is terminated for any reason other than failure to deliver within agreed-upon timeframe, C3 Media shall retain the deposit. This Agreement shall terminate only upon the above stated notice and upon completion of the outstanding services, and upon receipt in full of any outstanding fees, costs and expenses due.

PAYMENT
Upon receiving an invoice from C3 Media, the Client shall provide payment to C3 Media using net 30-day payment terms. If paying invoice with a credit card, C3 Media includes a processing fee to the invoice total. The processing fee is determined by the type of credit card and ranges between 3.5-4.5%.

EXPENSE REIMBURSEMENT
C3 Media shall be entitled to reimbursement for any “out-of-pocket” expenses that might be required for any project, including, but not limited to, the following: stock imagery, photography, video production, printing, postage. All expenses will be presented in advance to the Client and receive full approval prior to any expenses being expended by C3 Media on behalf of the Client.

REVIEW
If in a retainer situation, in fairness to both parties, C3 Media would like to review the activities after 3 months from the date of this proposal being signed. This will allow both parties to efficiently project the growth and direction of the partnership.

ORIGINALITY
C3 Media affirms that all designs are original and therefore owns the rights granted under this agreement, and that the rights granted do not conflict any other agreement.

OWNERSHIP
You, the Client, have ownership of the final designs for use in any media application that is beneficial to your business. C3 Media retains the right to use the final designs, or any versions of the design created in the process, within printed and online portfolios, including promotional materials such as newsletters and advertisements. The Client also gives C3 Media permission to use the Client’s full name, business address, and/or website address, for testimonial purposes on her website, or other business-related media.

COPYRIGHTS AND TRADEMARKS
The Client unconditionally guarantees that any elements of text, graphics, photos, designs, trademarks, or other materials furnished to C3 Media for inclusion in creative or website designs are owned by the Client, or that the Client has permission from the rightful owner to use each of these elements, and will hold harmless, protect, and defend C3 Media from any claim or suit arising from the use of such elements furnished by the Client.

DELAYS
Illness, injury, or other events beyond C3 Media’s control, such as: fire, theft, computer failure, and Acts of God may result in a delay of unpredictable length.

CHARGES FOR SERVICES PERFORMED
Requests above and beyond those listed in this proposal may be considered out-of-scope and an amendment to the proposal is recommended. Projects that go dormant for longer than 30 days will incur a fee to resume work at the discretion of C3 Media. Any time over the allotted hours or agreed upon services and scope of work will be billed additionally at C3’s offered hourly rate.

NOTE: Before you confirm your agreement to these terms, please make sure you understand the terms and conditions in this agreement. Should you have any questions or concerns regarding these terms and conditions, please contact us before advising us of acceptance.

Creative Design

CONCEPTS
C3 Media’s standard design service offers a singular design concept for your project. Designs will be submitted for your review via e-mail unless otherwise negotiated. Further revisions will incur additional costs at C3 Media’s offered hourly rate.

OWNERSHIP
You, the client, have ownership of the final design for use in any media application that is beneficial to your business. C3 Media retains the right to use the final design, or any versions of the design created in the process, within printed and online portfolios, including promotional materials such as newsletters and advertisements. The client also gives C3 Media permission to use client’s full name, business address, and/or website address, for testimonial purposes on her website, or other business-related media.

PAYMENT TOWARD CREATIVE DESIGN
The client understands that the final design belongs to C3 Media until paid in full. In the event of termination of this Agreement, C3 Media owns the final design. Furthermore, C3 Media owns all the design concepts created before the final design. The client understands that once the final invoice is paid in full, the client has the right to use the final design in all media useful for business promotion and that C3 Media reserves the right to display the final design for business promotional use.

REVISIONS
During the duration of project-based design, once the First Proof is submitted, two rounds of revisions are included in the quoted price. Further revisions will incur additional costs at C3 Media’s offered hourly rate for any time within first hour; additional hours will be billed in 15-minute increments.

  • First Proof (v1):  You review overall design and layout, photo selection, type size, and text.
  • Second Proof (v2): You confirm that your requested changes have been made. You should not need to make extensive changes at this time.
  • Third Proof (v3): You confirm edits. This is the final proof before the designer preps the files for the printer. Any changes made at this point could incur substantial cost and affect deadline. You should not need to make extensive changes at this time.

Identity Design

CONCEPTS
C3 Media’s standard logo design service offers up to three different logo concepts for your business. Logo designs will be submitted for your review via e-mail unless otherwise negotiated. Upon receipt of your feedback on these designs, C3 Media will make any needed changes to your favorite of the three logo designs until you are completely satisfied. Up to two rounds of revision are included in quoted price. Further revisions will incur additional costs at C3 Media’s offered hourly rate.

OWNERSHIP
You, the client, have ownership of the final logo design for use in any media application that is beneficial to your business. C3 Media retains the right to use the final logo, or any versions of the logo created in the process, within printed and on-line portfolios, including promotional materials such as newsletters and advertisements. The client also gives C3 Media permission to use client’s full name, business address, and/or website address, for testimonial purposes on their website, or other business-related media. The client understands that it is the client’s responsibility to copyright the logo design and/or seek trademark.

PAYMENT TOWARD LOGO DESIGN
In return for logo design, the client agrees to pay a 50% deposit before any work begins. The second payment (25%) will be invoiced after the initial logo presentation and the third payment (25%) when final logo design is approved but before it is delivered. The client understands that the final logo design belongs to C3 Media until paid in full. In the event of termination of this Agreement, C3 Media owns the logo and has the right to complete, exhibit, and/or sell the logo design (not including business name). Furthermore, C3 Media owns all the logo design concepts created before the final logo design. The client understands that once the final invoice is paid in full, the client has the right to use the logo design in all media useful for business promotion and that C3 Media reserves the right to display the logo for business promotional use.

LOGO REVISIONS
During the duration of the project, once the First Proof is submitted, two rounds of revisions are included in the quoted price. Further revisions will incur additional costs at C3 Media’s offered hourly rate of $125/hr.: $125 for any time within first hour; additional hours will be billed in 15-minute increments.

  • First Proof (v1): Three initial logo concepts. Includes variable orientations and secondary marks.
  • Second Proof (v2): Initial revisions to your favorite concept.
  • Third Proof (v3): Additional revisions on your favorite concept.

NOTE: Revisions beyond the Third Proof (v3) will incur additional costs at C3 Media’s offered hourly rate.

FILE DELIVERY
After the final logo design is approved, the logo design will be provided to you in various print and digital file types.

Social Media

TERM
This Agreement will become effective starting on the signed proposal date and continue for __ months. After the initial __-month period, this Agreement will automatically renew for successive __-month periods unless cancelled in writing by C3 Media or you, the Client.

SCOPE
C3 Media’s duties and responsibilities will include Managed Social Media Services. The social media technologies, strategy and plan used shall be agreed upon by C3 Media and the Client.

COPYRIGHT/OWNERSHIP
C3 Media respects the intellectual property rights of others and will not knowingly post content that is subject to trademark, copyright or other intellectual property restrictions. The Client acknowledges and agrees that all material provided by you to C3 Media, including but not limited to, business names, logos, content, or any other form of intellectual property associated with the Client’s business is owned solely and exclusively owned by you, the Client and C3 Media has the right to publish such content. C3 Media reserves the right to take down any content that in the C3 Media’s sole discretion is in violation of this provision.

CLIENT REPRESENTATIONS
The Client acknowledges that you have obtained any/all requisite permissions, licenses, and/or approvals to post, publish, or otherwise distribute via social media the information, materials and content provided to C3 Media for the purposes of this Agreement.

YOUR SAFTEY IS OUR CONCERN
C3 Media is responsible for protecting your brand and only posting or editing content that aligns with the client’s business and marketing objectives. We ensure this through an internal and external review process. Creative content is internally reviewed by the Project Owner and Account Manager, then externally reviewed by the client to get a final approval before posting. However, we understand that obtaining “Admin” access to social media accounts comes with a great amount of trust and responsibility. In the extremely unlikely event that a C3 Media employee were to go “rogue,” and post content outside of this revision process or post malicious content that attacks the client’s brand or reputation, C3 Media would make vigilant efforts into mitigating the ramifications through the following action steps:

    • The immediate termination of employment of the employee(s) responsible
    • Change of account password/s and removal of the employee(s)’s access
    • Take swift and public action to help professionally address and resolve the rogue event to the account’s followers

FURTHER ASSURANCES
Each of the Parties agrees to execute, acknowledge and deliver in proper form, any additional documents and/or perform such further actions as may be necessary or appropriate to effectuate the provisions of this Agreement.

Web Design

CONCEPTS
C3 Media’s standard website development service offers a website wire frame and 3 suggested WordPress, WooCommerce and/or Squarespace templates for you to choose one as the foundation/bones of the website. The wire frame and templates will be submitted for your review via e-mail unless otherwise negotiated. Further revisions will incur additional costs at C3 Media’s offered hourly rate.

OWNERSHIP
You, the client, have ownership of the final website for use in any media application that is beneficial to your business. C3 Media retains the right to use the live website within printed and on-line portfolios, including promotional materials such as newsletters and advertisements. The client also gives C3 Media permission to use client’s full name, business address, and/or website address, for testimonial purposes on their website, or other business- related media.

PAYMENT TOWARD WEBSITE DEVELOPMENT
A 50% deposit is required before any work begins and the remaining payment is owed when final website design is approved before it goes live or at a period of 60 days into the project once started. The client understands that the final website design belongs to C3 Media until all invoices are paid in full. In the event of termination of this Agreement, C3 Media owns the website design and has the right to complete, exhibit, terminate and/or sell the website design (not including business name). Once the final invoice is paid in full, the client has the right to use images of the website design in all media useful for business promotion and that C3 Media reserves the right to display the website for business promotional use.

NECESSARY PERMISSIONS
The Client agrees to give access (usernames, passwords, and any other required permissions) to existing or future domain registration, hosting accounts, and affiliated service-providers as needed to accomplish the goals set forth in the written proposal.

The Client also authorizes C3 Media to publicize their completed Web site to Web search engines, as well as other Web directories and indexes, if this is included in the scope of the project.

YOUR PROVISIONS
The Client will provide all text to be used in web pages, unless otherwise negotiated. The Client agrees to provide copy and any other submissions in a timely manner. Any additional files needed such as company logos, applications, pdf one-sheets and existing photographs will also be provided by the Client. These items need to be provided in the highest resolution quality possible.

HTML5 & CSS
C3 Media delivers WordPress templates with minor custom HTML5 and CSS coding. Extensive framework customization of the WordPress template is not included in this contract and can be priced separately. We do not offer this service for Squarespace templates.

WEB BROWSERS
C3 Media will verify the design and functionality of all websites on the following internet browsers: Google Chrome, Internet Explorer, Firefox, and Safari. We also do mobile browser testing of popular small-screen devices using iOS (Safari) and Android 4.1 (Chrome, Firefox). Should an update or up-version of any of these browsers results in the corruption of the website in part or in whole, The Client understands that any revisions or corrections will be made at the Client’s expense, billed at C3 Media’s offered hourly rate.

DELINQUENCY
C3 Media reserves the right to remove web pages from viewing on the Internet until final payment is made. If case collection proves necessary, the Client agrees to pay all fees incurred in that process.

PERFORMANCE LIABILITY
C3 Media does not warrant that the functions supplied by web pages, consultation or advice, will be uninterrupted or error-free. The entire risk as to the quality and performance of the web pages and website is with the Client. In no event will C3 Media be liable to the client or any third party for any damages, including any lost profits, lost savings or other incidental, consequential or special damages arising out of the operation of or inability to operate these web pages or website, even if C3 Media has been advised of the possibility of such damages. C3 Media will not be held liable for industry software updates that alters the user experience for the Client.

COMPLETION DATE
C3 Media agrees to complete website projects within a timeframe agreed upon with the Client. Hitting the completion date deadline is based upon the cooperation between the Client and C3 Media.

REVISIONS
During the duration of the project, once the First Proof is submitted, two rounds of revisions are included in the quoted price. Further revisions will incur additional costs at C3 Media’s offered hourly rate of $125/hr.: $125 for any time within first hour; additional hours will be billed in 15-minute increments.

    • First Proof (v1): You review overall design and layout, photo selection, type size, and text.  Revision time, up to: 5hrs
    • Second Proof (v2): You confirm that your requested changes have been made. You should not need to make extensive changes at this time.  Revision time, up to: 3hrs
    • Third Proof (v3): You confirm edits. This is the final proof before the developer prepares the website to launch. Any changes made at this point could incur substantial cost and affect deadline. You should not need to make extensive changes at this time.  Revision time, up to: 1.5hrs

STOCK PHOTOGRAPHY
C3 Media agrees to provide up to 10 stock photos during the web design process. Any photos acquired by C3 Media for inclusion in the website remain the property of C3 Media and may be used in multiple, separate projects. Should the Client require full ownership of the provided photography, these terms must be disclosed in writing and obtain the proper licenses for the images.

COPYRIGHTS AND TRADEMARKS
The Client unconditionally guarantees that any elements of text, graphics, photos, designs, trademarks, or other materials furnished to C3 Media for inclusion in web pages are owned by the Client, or that the Client has permission from the rightful owner to use each of these elements, and will hold harmless, protect, and defend C3 Media from any claim or suit arising from the use of such elements furnished by the Client.

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